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Help Center
Looking for information about Ampdraw or using this site? Please select from one of the following Help topics.
Q: How soon will my order be shipped?
A: We strive to ship all orders within 24 hours. Orders received on weekends or holidays will be packaged for shipping as soon as our carriers are again available. Orders that contain parts which do not ship immediately will be shipped as soon as possible, and in most cases within the stated time frame.
Q: Does Ampdraw ever sell or use my personal information?
A: Never! In fact, to protect our customers, we do not even keep your credit information on file. All transactions are handled securely with our payment processor, on a highly encrypted SSL connection. Your email address and other details will never be shared by us with anybody, except as required by law. More information is available on our Terms of Use and Policies page.
Q: Do I need anything special to use this site?
A: You shouldn't need anything more than your web browser, although it does need to support both Javascript and cookies (and they must be enabled). We have optimized for use with all popular browsers, including Microsoft Internet Explorer 6+, Mozilla Firefox, Google Chrome, and Apple Safari. If you encounter a problem while using the site, please contact us about it.
Q: What is Ampdraw's return policy?
A: We accept returns on all unopened merchandise within a 30-day period. Unfortunately due to the high-performance nature of our products, we cannot accept any returns on opened merchandise. We offer no warranty on the products we sell (other than our Ampdraw-branded DVDs and apparel), although we will be more than happy to assist you in contacting a manufacturer directly should you have a problem. More information is available on our Terms of Use and Policies page.
Q: What are Ampdraw's business hours?
A: We are open from 11 AM to 6 PM Pacific time Monday through Wednesday, and 10 AM to 7 PM Thursday through Sunday. You can reach us at (858) 205-9267 if you have any questions, or contact us via email.
Q: Where is Ampdraw located and how do I get there?
A: We are located at 1540 Encinitas Blvd., Encinitas, CA, 92024. Click on "Get Directions" on the map below for instructions on how to reach us from wherever you are. Stop by and visit us!
Thanks again for visiting and for shopping with us. If you have any questions or comments, please don't hesitate to Contact Us.
Ampdraw and the Ampdraw logo are trademarks or registered trademarks of RC Tech, LLC. Design and Content © 2005-2023 RC Tech, LLC. All rights reserved. All manufacturer names and logos are property of their respective owners.
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